Relationship Banker: Elevate Client Experiences

Next Frontier Capital; Wilmington (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Comprehensive health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

And more

Job summary

JPMorgan Chase & Co. in Wilmington, NC is seeking a Relationship Banker to deliver exceptional client service, deepen relationships, and promote banking solutions with hospitality.

You will engage clients in person and by phone, explain products, and connect them to digital tools like Chase Mobile App and Chase.com while complying with regulatory requirements. The role requires 1+ year of sales in retail banking or finance, strong communication, and flexibility for branch hours including

Qualifications

• 1+ year of sales experience in Retail Banking or Financial Services.
• Ability to create memorable client experiences and tailor product benefits.
• Strong communication skills for in-person and phone interactions.
• Adherence to risk, compliance, and training requirements.
• Careful with detail when resolving client issues.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Client relationship focus

Excellent communication

Regulatory compliance

Adaptability

Education

High school diploma or GED

SIE exam, FINRA Series 6, state registration

Job description

JPMorgan Chase & Co. in Wilmington, NC is seeking a Relationship Banker to deliver exceptional client service, deepen relationships, and promote banking solutions with hospitality.

You will engage clients in person and by phone, explain products, and connect them to digital tools like Chase Mobile App and Chase.com while complying with regulatory requirements. The role requires 1+ year of sales in retail banking or finance, strong communication, and flexibility for branch hours including