Relationship Banker: Build Trusted Banking Relationships

JPMorganChase; Wilmington (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorganChase in Wilmington, NC seeks a Relationship Banker to deliver memorable client experiences and leverage Chase solutions to meet financial needs. You will build relationships, advise on banking products, and guide clients through digital tools while adhering to regulatory requirements.

The role requires weekend/evening availability, strong communication skills, and a focus on delivering excellent service in a branch environment.

Qualifications

• 1+ year of sales experience in Retail Banking or related industry.
• Ability to create memorable experiences for clients.
• Excellent communication skills for in-person and phone interactions.
• Ability to resolve client issues with attention to detail and compliance.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Engage in clear, polite, consultative communication to understand and help clients, building trust – ask questions and listen to understand, anticipate their needs.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience in retail banking

Excellent communication skills

Weekend/evening availability

Education

High school degree or GED

SIE exam and FINRA Series 6 licensing

State registration and Life licenses (as required)

Job description

JPMorganChase in Wilmington, NC seeks a Relationship Banker to deliver memorable client experiences and leverage Chase solutions to meet financial needs. You will build relationships, advise on banking products, and guide clients through digital tools while adhering to regulatory requirements.

The role requires weekend/evening availability, strong communication skills, and a focus on delivering excellent service in a branch environment.