Relationship Banking Specialist

Truist; Roanoke (VA); On-site; USD 46,000 - 51,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Paid holidays

Vacation and sick days

Job summary

Truist in Roanoke, VA is seeking a Universal Banker to deliver a distinctive client experience, handle standard and complex transactions, and educate clients on digital banking tools. You will support sales activities and Integrated Relationship Management to meet client needs.

The role requires a high school diploma, teller or cash handling experience, strong interpersonal skills, and willingness to travel and work weekends.

Qualifications

• High school diploma or equivalent.
• Two years of teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• PC keyboard and software skills for branch automation.
• Ability to travel for temporary staffing needs.
• Weekend and/or extended hours availability.

Responsibilities

• Provide a distinctive client experience with courteous conversation and transactions.
• Educate clients on digital self-service solutions (ATM, Online, Mobile banking).
• Assist with outbound client outreach and identify needs for branch referrals.
• Support Integrated Relationship Management (IRM) to deliver Truist solutions.
• Participate in Retail Community Bank Leadership routines.
• Pursue ongoing product knowledge through trainings and meetings.
• Adhere to internal controls and risk management policies.
• Serve as secondary contact for new accounts and issue resolution.

Skills

Interpersonal communication

Client relationship management

Multitasking

PC proficiency

Travel flexibility

Weekend availability

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Truist in Roanoke, VA is seeking a Universal Banker to deliver a distinctive client experience, handle standard and complex transactions, and educate clients on digital banking tools. You will support sales activities and Integrated Relationship Management to meet client needs.

The role requires a high school diploma, teller or cash handling experience, strong interpersonal skills, and willingness to travel and work weekends.