Relationship Banking Specialist

Truist; Vienna (VA); On-site; USD 46,000 - 55,000; Full time

Job summary

Truist is seeking an Universal Banker to deliver timely client transactions with accuracy and excellent service across channels. You will educate clients on digital banking, assist with outbound outreach, and support Integrated Relationship Management initiatives to meet client needs.

The role emphasizes cross-training in sales and service activities, with flexible hours including weekends and potential travel as needed in this regular/full-time position.

Qualifications

• Excellent interpersonal and communication skills; thrive in client service.
• Ability to multi-task under time constraints and manage diverse tasks.
• Proficiency with basic computer applications and bank software.
• Willingness to travel to accommodate temporary staffing or locale changes.

Responsibilities

• Provide timely, efficient client transactions with accurate records and proper handling of funds.
• Educate clients on digital banking options (ATMs, Online/Mobile banking).
• Support sales by outbound client outreach and referring to branch teams or specialists.
• Understand and apply Integrated Relationship Management (IRM) to deliver Truist solutions.

Skills

Interpersonal skills

Communication

Multi-tasking

PC/Office apps

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Truist is seeking an Universal Banker to deliver timely client transactions with accuracy and excellent service across channels. You will educate clients on digital banking, assist with outbound outreach, and support Integrated Relationship Management initiatives to meet client needs.

The role emphasizes cross-training in sales and service activities, with flexible hours including weekends and potential travel as needed in this regular/full-time position.