Relationship Banking Consultant

JPMorgan Chase & Co.

Traverse City (MI)

On-site

USD 42,000 - 64,000

Full time

14 days+

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Job summary

JPMorgan Chase & Co. in Traverse City, MI seeks an Associate Relationship Banker to welcome clients, understand their financial needs, and offer thoughtful solutions using Chase’s banking products and digital tools.

You will contribute to branch success through hospitality, knowledge, and personalized service. Responsibilities include building relationships with walk‑in and scheduled clients, guiding them to technology solutions, and ensuring compliance with banking regulations while delivering

Qualifications

Provide excellent client service and elevate the client experience.
Strong communication to tailor features of products to client needs.
Resolve client issues promptly with attention to detail and accuracy.
Operate within risk parameters and comply with training and regulatory obligations.

Responsibilities

Put clients first and exceed their expectations with welcoming service.
Engage in clear, consultative communication to build trust and understand needs.
Assist walk‑in and scheduled clients in person and by phone to build relationships.
Educate clients on technology solutions like Chase Mobile App and Chase.com.
Learn products and procedures to consult on banking solutions and coordinate with specialists.
Adhere to banking policies, procedures, and regulatory requirements.