Relationship Banking Specialist

JPMorgan Chase & Co.; Ypsilanti (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Relationship Banker at a Chase Branch in Michigan to build strong client relationships and provide thoughtful financial solutions using our modern banking technology.

In this role, you will welcome clients, uncover needs, offer tailored products, and work with specialists to address complex financial needs. Candidates should have banking sales experience and be able to work weekends.

Qualifications

• 1+ year of sales experience in Retail Banking or related industries with proven success.
• Ability to create memorable experiences for clients and elevate the client experience.
• Excellent communication skills, both in person and over the phone, with ability to tailor features and benefits.
• Ability to resolve client issues with attention to detail and deliver consistent client experience.
• Operate within risk parameters and meet compliance obligations, including training.
• High school degree, GED, or foreign equivalent.
• Licensing: SIE, FINRA Series 6, state registration (63 if required), Life licenses; licenses obtained within 180 days.

Responsibilities

• Put clients first and exceed their expectations with attentive service.
• Manage assigned clients and meet with them to build lasting relationships.
• Engage in consultative communication to understand needs and build trust.
• Educate clients on technology solutions like Chase Mobile App, Chase.com, and ATMs.
• Consult with clients about banking solutions and connect them to specialists.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Sales experience

Client relationship

Communication skills

Risk/compliance awareness

Hours flexibility

Education

High school diploma or GED

College degree or military equivalent

Job description

JPMorgan Chase & Co. is seeking a Relationship Banker at a Chase Branch in Michigan to build strong client relationships and provide thoughtful financial solutions using our modern banking technology.

In this role, you will welcome clients, uncover needs, offer tailored products, and work with specialists to address complex financial needs. Candidates should have banking sales experience and be able to work weekends.