Relationship Banker: Elevate Client Experiences with Tech

JPMorgan Chase; Traverse City (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorgan Chase in Traverse City seeks an Associate Banker to deliver exceptional client experiences and trusted financial guidance. You will greet clients, assist with accounts, and help customers navigate digital banking solutions while collaborating with the branch team to meet goals.

The role emphasizes hospitality, compliance, and a client-centric approach, using technology to enhance service in a friendly, accurate manner.

Qualifications

• Demonstrate client-focused service and hospitality in a banking environment.
• Build trusted relationships through attentive interactions and product knowledge.
• Adapt to evolving technology platforms for servicing and onboarding clients.

Responsibilities

• Create welcoming branch experiences by greeting clients and managing lobby flow with a tablet and queue system.
• Open new accounts and service existing ones while following all policies and regulatory requirements.
• Assist clients with day-to-day transactions and digital banking tools like Chase Mobile App and Chase.com.

Skills

Client service

Relationship building

Communication

Teamwork

Attention to detail

Problem solving

Technology aptitude

Learning quickly

Education

High school diploma or GED

Job description

JPMorgan Chase in Traverse City seeks an Associate Banker to deliver exceptional client experiences and trusted financial guidance. You will greet clients, assist with accounts, and help customers navigate digital banking solutions while collaborating with the branch team to meet goals.

The role emphasizes hospitality, compliance, and a client-centric approach, using technology to enhance service in a friendly, accurate manner.