Relationship-Driven Banking Associate

JPMorganChase; Grosse Pointe (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorgan Chase in Michigan is seeking an Associate Banker to welcome clients, open accounts, and provide knowledgeable financial guidance using Chase's digital tools. The role emphasizes hospitality and building relationships in the branch.

You will greet clients, assist with transactions, promote mobile and online banking, and collaborate with branch colleagues to meet financial goals. A high school diploma is required, and prior customer service experience is preferred.

Qualifications

• High school diploma or GED required.
• Prior client service experience preferred.
• Able to learn products and services quickly.
• Strong communication and interpersonal skills.
• Comfort with technology and cash handling.
• Willingness to work in a fast-paced branch environment.

Responsibilities

• Greet clients and deliver welcoming service in the branch.
• Open new accounts and service existing ones while following policies.
• Educate customers on Chase mobile app and online banking.
• Build trusted relationships and work with team to meet goals.
• Support branch operations and cash handling as needed.

Skills

Client service

Relationship building

Communication

Team collaboration

Attention to detail

Adaptability

Education

High school diploma or GED

Job description

JPMorgan Chase in Michigan is seeking an Associate Banker to welcome clients, open accounts, and provide knowledgeable financial guidance using Chase's digital tools. The role emphasizes hospitality and building relationships in the branch.

You will greet clients, assist with transactions, promote mobile and online banking, and collaborate with branch colleagues to meet financial goals. A high school diploma is required, and prior customer service experience is preferred.