Relationship Banking Associate

JPMorgan Chase & Co.; Wilkinsburg (Allegheny County); On-site; USD 42,000 - 60,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Relationship Banker for our branch to welcome clients, understand their financial needs, and provide thoughtful solutions using the latest banking technology.

You will represent the Chase brand with hospitality and build lasting relationships through accurate guidance and attentive service. In this role, you will help clients with everyday banking, explain product features, and connect them with specialists for complex financial needs, all while

Qualifications

• High school diploma or equivalent required.
• Experience in Retail or Financial Services preferred.
• Ability to comply with regulatory requirements.

Responsibilities

• Deliver attentive, welcoming service to every client.
• Communicate clearly to understand needs and build trust.
• Assist walk-in and scheduled clients in person and by phone.
• Educate clients on Chase mobile app, Chase.com, and ATMs.
• Learn products quickly and refer to team for specialized needs.
• Follow banking policies, procedures, and regulatory requirements.

Skills

Customer service

Communication skills

Problem solving

Sales experience

Regulatory compliance

Education

High school diploma or GED

College degree or military equivalent

Tools

Chase Mobile App

Chase.com

ATMs

Job description

JPMorgan Chase & Co. is seeking an Associate Relationship Banker for our branch to welcome clients, understand their financial needs, and provide thoughtful solutions using the latest banking technology.

You will represent the Chase brand with hospitality and build lasting relationships through accurate guidance and attentive service. In this role, you will help clients with everyday banking, explain product features, and connect them with specialists for complex financial needs, all while