Client Experience & Relationship Banker

JPMorgan Chase & Co.; Boston (MA); On-site; USD 52,000 - 76,000; Full time

Job summary

JPMorgan Chase & Co. seeks an Associate Relationship Banker to welcome clients in-branch, understand their financial needs, and offer thoughtful, tailored solutions using our latest banking technology.

You will build lasting relationships, educate clients on digital tools like Chase Mobile, and collaborate with branch experts to support specialized financial needs while complying with policies and regulatory requirements.

Qualifications

• Able to create memorable client experiences and elevate service levels.
• Strong communication skills, both in person and over the phone, to tailor banking solutions.
• Proven ability to resolve client issues while adhering to risk and compliance requirements.

Responsibilities

• Put clients first and deliver attentive, friendly service in a welcoming branch environment.
• Engage in clear, consultative communication to understand client needs and build trust.
• Assist walk-in and scheduled clients in person and by phone to tailor product recommendations.
• Educate clients on technology solutions like Chase Mobile App, Chase.com, and ATMs.

Skills

Excellent communication

Client experience

Sales experience

Education

High school diploma or GED

College degree or military equivalent

Job description

JPMorgan Chase & Co. seeks an Associate Relationship Banker to welcome clients in-branch, understand their financial needs, and offer thoughtful, tailored solutions using our latest banking technology.

You will build lasting relationships, educate clients on digital tools like Chase Mobile, and collaborate with branch experts to support specialized financial needs while complying with policies and regulatory requirements.