Relationship Banking Advisor

JPMorgan Chase & Co.; United States; On-site; USD 42,000 - 66,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Relationship Banker at a Chase Branch to welcome clients, understand their financial needs, and offer thoughtful solutions using banking products and digital tools.

You will build lasting relationships through attentive service and trained guidance on technology solutions. The role requires excellent communication, the ability to resolve client issues, and adherence to risk and compliance requirements, including training and regulatory standards.

Qualifications

• Proven ability to deliver attentive, friendly service to clients.
• Ability to explain banking solutions and recommendations clearly.
• Comfort with using digital banking tools (mobile app, website) and ATMs.
• Wamiliarity with banking policies and regulatory requirements.

Responsibilities

• Put clients first and exceed expectations with attentive service.
• Engage in consultative communication to understand client needs and build trust.
• Assist walk-in and scheduled clients, in person or by phone, to tailor product recommendations.
• Educate clients on technology solutions like Chase Mobile App and Chase.com.
• Learn products and procedures quickly to consult with clients and connect them to experts.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Communication

Customer service

Sales experience

Regulatory compliance

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Relationship Banker at a Chase Branch to welcome clients, understand their financial needs, and offer thoughtful solutions using banking products and digital tools.

You will build lasting relationships through attentive service and trained guidance on technology solutions. The role requires excellent communication, the ability to resolve client issues, and adherence to risk and compliance requirements, including training and regulatory standards.