Relationship Banker: Client Experience & Solutions

Aumni; Pennsylvania; On-site; USD 40,000 - 56,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Relationship Banker for a Chase Branch. You will welcome clients, offer financial solutions, and guide them through digital tools. The role emphasizes hospitality, consultative selling, and building long-term relationships in a banking environment.

The position requires strong communication, ability to work weekends/evenings, and familiarity with banking regulations. You will collaborate with specialists to meet clients' financial needs and ensure a

Qualifications

• High school degree or GED; strong communication and client service skills.
• Able to work branch hours including weekends and some evenings.
• Experience in Retail, Financial Services or related industry is preferred.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Engage in clear, polite, consultative communication to help clients and build trust – ask questions and listen to understand, anticipate their needs.
• Assist walk-in and scheduled clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Excellent communication

Customer service

Sales experience

Regulatory compliance

Education

High school degree or GED

College degree

Tools

Chase Mobile App

Chase.com

Job description

JPMorgan Chase is seeking an Associate Relationship Banker for a Chase Branch. You will welcome clients, offer financial solutions, and guide them through digital tools. The role emphasizes hospitality, consultative selling, and building long-term relationships in a banking environment.

The position requires strong communication, ability to work weekends/evenings, and familiarity with banking regulations. You will collaborate with specialists to meet clients' financial needs and ensure a