Relationship Banking Associate

JP Morgan Chase; Closter (NJ); On-site; USD 42,000 - 65,000; Full time

Job summary

JP Morgan Chase is hiring an Associate Banker in New Jersey to deliver welcoming, knowledgeable service in our branch. You will greet clients, manage lobby flow, and help them with accounts and everyday banking needs using Chase Mobile App, Chase.com, and ATMs.

The role emphasizes building trusted relationships and guiding customers through financial solutions. You will work with branch teammates to ensure seamless service, handle basic branch operations, and maintain compliance with regulatory

Qualifications

• High school diploma or GED equivalent.
• Experience in client service or comparable experience.
• Ability to greet clients and deliver attentive service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed client expectations by servicing accounts and opening new ones following policies.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations while adhering to bank policies and procedures.

Skills

Client service

Communication

Teamwork

Problem resolution

Technology awareness

Education

High school diploma

Tools

Chase Mobile App

Chase.com

ATMs

Job description

JP Morgan Chase is hiring an Associate Banker in New Jersey to deliver welcoming, knowledgeable service in our branch. You will greet clients, manage lobby flow, and help them with accounts and everyday banking needs using Chase Mobile App, Chase.com, and ATMs.

The role emphasizes building trusted relationships and guiding customers through financial solutions. You will work with branch teammates to ensure seamless service, handle basic branch operations, and maintain compliance with regulatory