Relationship Banking Associate

JP Morgan Chase

East Hempfield Township (PA)

On-site

USD 40,000 - 60,000

Full time

8 days ago

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Job summary

JP Morgan Chase seeks an Associate Banker to join our branch team in Pennsylvania. You will welcome clients, provide attentive service, and leverage digital tools to assist with everyday banking needs while building trusted relationships.

The role emphasizes collaboration, empathy, and a proactive approach to helping clients achieve their financial goals. You will use Chase Mobile App, Chase.com, and ATMs to support clients, handle account servicing, and open new accounts in a compliant manner.

Qualifications

  • High school diploma or GED is required.
  • Experience in client service or comparable experience.
  • Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

  • Create a welcoming environment by delivering attentive and friendly service to greet clients as they enter the branch.
  • Exceed client expectations by providing account servicing and maintenance and opening new accounts while complying with policies and regulatory requirements.
  • Educate clients with day-to-day banking transactions and the Chase Mobile App, Chase.com, and ATMs for their banking needs.
  • Build trusted relationships by listening, asking questions, and sharing product knowledge to help clients achieve their financial goals.
  • Perform branch operations, including handling cash devices, while following bank policies.

Skills

Client service
Communication
Empathy
Teamwork
Product knowledge
Problem solving

Education

High school diploma or GED

Tools

Chase Mobile App
Chase.com
ATMs

Job description

JP Morgan Chase seeks an Associate Banker to join our branch team in Pennsylvania. You will welcome clients, provide attentive service, and leverage digital tools to assist with everyday banking needs while building trusted relationships.

The role emphasizes collaboration, empathy, and a proactive approach to helping clients achieve their financial goals. You will use Chase Mobile App, Chase.com, and ATMs to support clients, handle account servicing, and open new accounts in a compliant manner.

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