Relationship Banker: Client-Centric Banking & Tech Solutions

JP Morgan Chase; Closter (NJ); On-site; USD 50,000 - 60,000; Full time

Job summary

JP Morgan Chase is hiring an Associate Banker in New Jersey to greet clients, open and service accounts, and educate customers on digital banking tools. You will work from a Chase branch, delivering attentive service and building trusted relationships with clients to help them reach their financial goals.

You will leverage technology like the Chase Mobile App and ATMs, assist with cash handling, and collaborate with the branch team to ensure a seamless client experience.

Qualifications

• High school diploma or GED is required.
• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Strong communication and empathy in client interactions.
• Ability to collaborate with branch team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and open new accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations and assist with cash handling in line with bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

JP Morgan Chase is hiring an Associate Banker in New Jersey to greet clients, open and service accounts, and educate customers on digital banking tools. You will work from a Chase branch, delivering attentive service and building trusted relationships with clients to help them reach their financial goals.

You will leverage technology like the Chase Mobile App and ATMs, assist with cash handling, and collaborate with the branch team to ensure a seamless client experience.