Customer-First Banker: Build Relationships & Solutions

JP Morgan Chase; Closter (NJ); On-site; USD 45,000 - 55,000; Full time

Job summary

JPMorgan Chase in New Jersey is seeking an Associate Banker to welcome clients, offer banking solutions, and build trusted relationships. You will help clients achieve their financial goals through attentive service, open new accounts, and guide them through Chase Mobile and online banking.

You will work with branch teammates to deliver a best-in-class client experience, ensure policy compliance, and support branch growth.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to engage clients and communicate clearly to understand needs.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Greet clients and create a welcoming environment, and manage lobby flow.
• Open new accounts and service existing ones in compliance with policies.
• Educate clients on day-to-day banking and digital tools like Chase Mobile.
• Listen actively, ask questions, and partner with team to meet financial goals.
• Perform branch operations and handle cash devices following policies.

Skills

Client service experience

Relationship building

Communication skills

Tech-savvy with banking solutions

Team collaboration

Education

High school diploma or GED

Job description

JPMorgan Chase in New Jersey is seeking an Associate Banker to welcome clients, offer banking solutions, and build trusted relationships. You will help clients achieve their financial goals through attentive service, open new accounts, and guide them through Chase Mobile and online banking.

You will work with branch teammates to deliver a best-in-class client experience, ensure policy compliance, and support branch growth.