Client-Centric Banker: Build Relationships & Solutions

JP Morgan Chase; City of Canandaigua (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

JP Morgan Chase in New York is seeking an Associate Banker to deliver welcoming, attentive service and to help clients achieve their financial goals. You will greet clients, manage lobby queues, and support daily banking needs using Chase Mobile, Chase.com, and ATMs.

You will build trusted relationships, educate clients on products and solutions, and partner with branch teammates to ensure a seamless client experience while adhering to all policies and regulatory requirements.

Qualifications

• Client-first mindset and attentive service.
• Ability to build trusted client relationships.
• Clear, professional communication with clients.
• Problem-solving to resolve client questions and issues.
• Collaborative teamwork to deliver seamless service.

Responsibilities

• Create a welcoming environment for clients entering the branch and manage lobby flow.
• Provide account servicing, maintenance, and new account openings while following policy and regulatory requirements.
• Educate clients on day-to-day banking and technology self-service options like Chase Mobile and Chase.com.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations including cash handling and ATM-related tasks in line with policies.

Skills

Client focus

Relationship building

Communication

Problem solving

Team collaboration

Education

High school diploma or GED

Job description

JP Morgan Chase in New York is seeking an Associate Banker to deliver welcoming, attentive service and to help clients achieve their financial goals. You will greet clients, manage lobby queues, and support daily banking needs using Chase Mobile, Chase.com, and ATMs.

You will build trusted relationships, educate clients on products and solutions, and partner with branch teammates to ensure a seamless client experience while adhering to all policies and regulatory requirements.