Relationship Banker: Welcoming, Tech-Savvy Service

JPMorgan Chase & Co.; Union City (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker to welcome clients, build trusted relationships, and guide customers through banking solutions. The role emphasizes hospitality, empathy, and teamwork to deliver exceptional experiences at the branch.

You will use Chase Mobile App and Chase.com to support day-to-day transactions, assist with account openings, and collaborate with the branch team to help clients achieve their financial goals.

Qualifications

• Experience in delivering attentive, friendly service and creating a welcoming environment.
• Ability to build trusted relationships and understand client needs.
• Strong communication to explain products and guide clients through banking solutions.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow, and scheduling meetings.
• Open new accounts and service existing ones while complying with policies and banking regulations.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and partnering with branch teammates to meet goals.
• Assist with branch operations, including cash devices, following bank policies.

Skills

Client service

Relationship building

Clear communication

Problem solving

Teamwork

Product knowledge

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker to welcome clients, build trusted relationships, and guide customers through banking solutions. The role emphasizes hospitality, empathy, and teamwork to deliver exceptional experiences at the branch.

You will use Chase Mobile App and Chase.com to support day-to-day transactions, assist with account openings, and collaborate with the branch team to help clients achieve their financial goals.