Relationship Banking Specialist: Client-Focused & Tech-Savvy

JPMorgan Chase & Co.; McKeesport (Allegheny County); On-site; USD 42,000 - 56,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Relationship Banker to provide hospitality and tailored financial solutions at a Chase Branch. You will welcome clients, understand their needs, and connect them with the right banking services and experts.

You will use Chase Mobile App, Chase.com, and ATMs to help clients access solutions anytime. The role emphasizes compliance, risk awareness, and delivering exceptional customer experiences in a busy branch setting.

Qualifications

• High school degree, GED, or foreign equivalent.
• College degree or military equivalent.
• Ability to create memorable client experiences and maintain hospitality.
• Willingness to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and exceed expectations with attentive, friendly service.
• Engage in consultative communication to understand client needs and build trust.
• Assist walk-in or scheduled clients in person or by phone to foster relationships.
• Educate clients on technology solutions like Chase Mobile App, Chase.com, and ATMs.
• Learn products and procedures quickly to advise on banking solutions and connect to experts.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Customer service

Communication

Sales experience

Banking knowledge

Education

High school diploma or GED

College degree

Job description

JPMorgan Chase & Co. is seeking an Associate Relationship Banker to provide hospitality and tailored financial solutions at a Chase Branch. You will welcome clients, understand their needs, and connect them with the right banking services and experts.

You will use Chase Mobile App, Chase.com, and ATMs to help clients access solutions anytime. The role emphasizes compliance, risk awareness, and delivering exceptional customer experiences in a busy branch setting.