Relationship Banker - Client Experience & Tech-Savvy

JPMorgan Chase & Co.; Lake Orion (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker at our Chase branch to deliver welcoming, client-focused service and build trusted relationships. You will open and service accounts, educate clients on digital banking, and work with the team to achieve branch goals.

You will engage clients, handle daily transactions, and help them meet financial objectives while adhering to policies and regulatory requirements. The role emphasizes hospitality and teamwork in a fast-paced branch setting.

Qualifications

• Client-focused with a hospitable service mindset.
• Ability to build trusted relationships with clients.
• Clear and polite communication to understand and help clients.
• Strong problem-resolution skills with attention to detail.
• Collaborative team player delivering seamless service.
• Fast learner of products, services, and procedures.
• Minimum high school diploma or GED.

Responsibilities

• Create a welcoming environment and greet clients, managing lobby flow and scheduling meetings.
• Open new accounts and provide account servicing, complying with banking policies and regulations.
• Educate clients on day-to-day banking and digital self-service tools (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge to help clients meet financial goals.
• Perform branch operations, including handling cash devices while following bank policies and procedures.

Skills

Client focus

Relationship building

Communication

Problem solving

Teamwork

Adaptability

Learning agility

Cash handling

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker at our Chase branch to deliver welcoming, client-focused service and build trusted relationships. You will open and service accounts, educate clients on digital banking, and work with the team to achieve branch goals.

You will engage clients, handle daily transactions, and help them meet financial objectives while adhering to policies and regulatory requirements. The role emphasizes hospitality and teamwork in a fast-paced branch setting.