Relationship Banker: Client Solutions & Service

JPMorgan Chase & Co.; United States; On-site; USD 42,000 - 60,000; Full time

Job summary

JPMorgan Chase & Co. in the United States seeks an Associate Banker to deliver friendly, attentive service and help clients reach their financial goals. You will build trusted relationships, share product knowledge, and represent the brand with hospitality.

You will greet clients, open new accounts, educate on Chase Mobile and digital tools, and collaborate with branch teammates to ensure a seamless client experience while complying with policies and regulatory requirements.

Qualifications

• Demonstrates excellent customer service and hospitality.
• Ability to build trusted relationships with clients and colleagues.
• Strong communication and interpersonal skills.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Assist with account servicing and opening new accounts while following policies and regulatory requirements.
• Educate clients on digital banking tools like Chase Mobile App, Chase.com, and ATMs.
• Develop relationships with clients by listening, asking questions, and partnering with branch staff to reach financial goals.
• Support branch operations and cash handling while adhering to bank policies.

Skills

Client service

Relationship building

Active listening

Communication

Team player

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in the United States seeks an Associate Banker to deliver friendly, attentive service and help clients reach their financial goals. You will build trusted relationships, share product knowledge, and represent the brand with hospitality.

You will greet clients, open new accounts, educate on Chase Mobile and digital tools, and collaborate with branch teammates to ensure a seamless client experience while complying with policies and regulatory requirements.