Relationship Banker: Trusted Advisor & Growth Driver

Santander Consumer USA Inc.; Boston (MA); On-site; USD 38,000 - 61,000; Full time

Job summary

Santander Consumer USA Inc. is hiring a Relationship Banker to serve as a trusted advisor, building long-term relationships with customers and guiding them to banking, lending, and investment solutions. The role emphasizes cross-selling, exceptional service, and collaboration to meet branch targets.

You will engage customers via in-person, phone, and digital channels, ensuring compliance and risk controls while supporting branch growth objectives.

Qualifications

• 3+ years of incentive-based sales experience.
• 12+ months in retail banking sales or related role with proven success.
• 12+ months Santander experience with endorsement of performance.
• 12+ months customer service in a high-volume environment.

Responsibilities

• Achieve or exceed sales targets through cross-selling of banking products and services.
• Develop and maintain strong client relationships to understand financial needs.
• Prospect for new clients via networking, referrals, lead calls, portfolio management and community engagement.
• Meet the financial needs of customers including transactional and servicing activities.
• Provide elevated, personalized, seamless customer experience.

Skills

Sales skills

Customer relations

Cross-selling

Communication skills

Education

High school diploma

Bachelor’s Degree

Tools

Microsoft Office

Job description

Santander Consumer USA Inc. is hiring a Relationship Banker to serve as a trusted advisor, building long-term relationships with customers and guiding them to banking, lending, and investment solutions. The role emphasizes cross-selling, exceptional service, and collaboration to meet branch targets.

You will engage customers via in-person, phone, and digital channels, ensuring compliance and risk controls while supporting branch growth objectives.