Relationship Banker: Trusted Advisor for Financial Growth

Santander US; Ketchikan (AK); On-site; USD 38,000 - 61,000; Full time

Job summary

Santander US is seeking a Relationship Banker to serve as a trusted advisor, building long‑term relationships by understanding client financial needs and delivering tailored banking, lending, and investment solutions. You will drive cross‑selling, deliver exceptional service, and work with teammates to meet branch sales goals.

You’ll engage customers through in‑person, phone, and digital channels, promote digital banking, and ensure compliance with policies while supporting branch growth and

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Experience in retail banking sales or relationship sales is required.
• Proven success in meeting sales targets and building client relationships.

Responsibilities

• Achieve or exceed sales targets by promoting and cross-selling banking products.
• Develop and maintain strong client relationships to understand financial needs and provide tailored solutions.
• Proactively prospect for new clients through networking, referrals and outreach.
• Interact with customers to meet transactional, servicing, and product needs.
• Provide excellent customer service and educate customers on digital banking tools.
• Collaborate with team members to reach branch sales goals and support growth objectives.
• Ensure compliance with risk and regulatory requirements.

Skills

Relationship banking

Sales targets

Cross-selling

Customer service

Digital banking tools

Communication

Team collaboration

Regulatory/compliance

Education

High school diploma/GED

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Santander US is seeking a Relationship Banker to serve as a trusted advisor, building long‑term relationships by understanding client financial needs and delivering tailored banking, lending, and investment solutions. You will drive cross‑selling, deliver exceptional service, and work with teammates to meet branch sales goals.

You’ll engage customers through in‑person, phone, and digital channels, promote digital banking, and ensure compliance with policies while supporting branch growth and