Relationship Banker: Build Trusted Client Wealth

Santander Consumer USA Inc.; Billerica (MA); On-site; USD 38,000 - 61,000; Full time

Job summary

Santander Consumer USA Inc. in the United States seeks a Relationship Banker to act as a trusted advisor, building long-lasting client relationships and tailoring banking, lending, and investment solutions while delivering exceptional service.

You will cross-sell products, meet branch sales targets, engage clients through digital channels, and ensure regulatory compliance. Strong communication and relationship-building skills are essential.

Qualifications

• High school diploma or GED required.
• Bachelor's degree in related field preferred.
• 3+ years in incentive-based sales or 12+ months in retail banking sales.
• 12+ months Santander experience in essential functions.
• 12+ months customer service in a fast-paced environment.

Responsibilities

• Achieve or exceed sales targets by cross-selling banking products.
• Develop relationships with clients to understand financial needs.
• Prospect for new clients via networking, referrals, and calls.
• Meet customer financial needs including transactional and servicing.
• Deliver personalized, seamless, and attentive service.
• Engage customers via digital channels to promote self-service.

Skills

Relationship building

Sales

Cross-selling

Communication

Team collaboration

Digital banking tools

Education

High school diploma / GED

Bachelor's Degree (preferred)

Tools

Microsoft Office

Job description

Santander Consumer USA Inc. in the United States seeks a Relationship Banker to act as a trusted advisor, building long-lasting client relationships and tailoring banking, lending, and investment solutions while delivering exceptional service.

You will cross-sell products, meet branch sales targets, engage clients through digital channels, and ensure regulatory compliance. Strong communication and relationship-building skills are essential.