Relationship Banker II: Drive Financial Solutions & Growth

Regions Bank; United States; On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Learning & Development opportunities

Life Insurance

Parental Leave

Job summary

Regions Bank is seeking a Relationship Banker II to meet with customers to assess financial needs and offer appropriate products and guidance. The role targets growth through outbound calls and personalized service, both in person and by phone, with opportunities for advancement and a track record of strong customer relationships.

It includes overtime eligibility and NMLS registration requirements. The position emphasizes a customer-first approach, teamwork, and adherence to banking regulations

Qualifications

• High School Diploma or GED is required.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
• Ability to walk and stand for extended periods of time.
• Ability to lift up to twenty (20) pounds.

Responsibilities

• Achieves branch targets by identifying customer needs and guiding Regions’ solutions.
• Performs outbound calls to grow existing relationships and acquire new customers.
• Educates customers on Regions’ Consumer and Business products and services.
• Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings.
• Provides a consistent optimal customer experience, including greeting customers and processing transactions.
• Owns and resolves customer issues; refers complex needs to internal experts.
• Follows all bank processes and adheres to regulations to manage operational risk.

Skills

Relationship building

Communication skills

Customer focus

Digital banking support

Cash handling

Multi-tasking

Policies & procedures

Typing & monitor attention

Phone & in-person service

Lift up to 20 pounds

Education

High School Diploma or GED

Bachelor’s degree

Job description

Regions Bank is seeking a Relationship Banker II to meet with customers to assess financial needs and offer appropriate products and guidance. The role targets growth through outbound calls and personalized service, both in person and by phone, with opportunities for advancement and a track record of strong customer relationships.

It includes overtime eligibility and NMLS registration requirements. The position emphasizes a customer-first approach, teamwork, and adherence to banking regulations