Relationship Banker II — Growth & Financial Guidance

Regions Bank; Florida; On-site; USD 38,000 - 54,000; Full time

Job summary

Regions Bank is seeking a Relationship Banker II in Florida who meets with customers to determine financial needs and offers appropriate products and guidance. The role suits candidates with retail or sales background and a drive for growth and upward mobility.

The successful candidate will help customers with loan and deposit types, educate on digital banking tools, and maintain strong customer relationships while adhering to bank procedures and regulatory requirements.

Qualifications

• Requires high school diploma or GED.
• Strong communication skills and ability to identify customer needs.
• Retail or sales experience a plus.

Responsibilities

• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions' solutions
• Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones
• Educates and advises customers on Regions' Consumer and Business products and services, including all loan and deposit types
• Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier
• Provides a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose
• Owns and resolves customer issues
• Refers customers to an internal team of experts when complex financial goals and needs are recognized
• Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks
• This position requires the tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act.
• This position is incentive eligible.
• This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Please refer to https://fedregistry.nationwidelicensingsystem.org for more information.

Skills

Strong communication skills

Retail or sales experience

Education

High School Diploma or GED

Job description

Regions Bank is seeking a Relationship Banker II in Florida who meets with customers to determine financial needs and offers appropriate products and guidance. The role suits candidates with retail or sales background and a drive for growth and upward mobility.

The successful candidate will help customers with loan and deposit types, educate on digital banking tools, and maintain strong customer relationships while adhering to bank procedures and regulatory requirements.