Relationship Banker I: Growth, Service & Sales

Santander US; Naugatuck (CT); On-site; USD 32,000 - 51,000; Full time

Job summary

Santander US is seeking a Relationship Banker I to service Banking Center customers, drive sales, and support operations. You will process transactions, learn customer financial needs, and build strong partnerships across business segments.

Ideal candidates have customer service and banking sales experience, with flexible scheduling and knowledge of banking products. This role emphasizes compliance and goal attainment in a collaborative environment.

Qualifications

• 3-4 years customer service and needs-based banking sales experience preferred.
• Ability to work a flexible and/or rotating schedule. May be required to work Saturdays, Sundays and extended hours.
• Self-starter and highly motivated.
• Working knowledge of all products and services.
• Keeps current with all systems used for branch transaction processing.
• Demonstrates strong customer service skills and the ability to support teamwork.

Responsibilities

• Responds to customers’ needs in an accurate and timely fashion, capitalizing on resources and tools available.
• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center’s growth and profitability objectives.
• Expected to achieve/ exceed both individual and team goals in sales, service and operations.
• Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.

Skills

Customer service

Sales experience

Education

H.S. Diploma or GED

Associates/Bachelor's degree

Job description

Santander US is seeking a Relationship Banker I to service Banking Center customers, drive sales, and support operations. You will process transactions, learn customer financial needs, and build strong partnerships across business segments.

Ideal candidates have customer service and banking sales experience, with flexible scheduling and knowledge of banking products. This role emphasizes compliance and goal attainment in a collaborative environment.