Relationship Banker I: Grow Sales & Build Trust

Santander US; Cheshire (CT); On-site; USD 32,000 - 51,000; Full time

Job summary

Santander US is seeking a Relationship Banker I to serve Banking Center customers, drive sales and deliver exceptional service. You will handle routine transactions, learn customer needs, and build long-term relationships across business segments.

The role emphasizes compliance, flexible scheduling, and teamwork while supporting growth and profitability objectives in a fast-paced banking environment.

Qualifications

• 3-4 years customer service and needs-based banking sales experience preferred
• Ability to work a flexible and/or rotating schedule. May be required to work Saturdays, Sundays and extended hours.
• Self-starter and highly motivated.
• Working knowledge of all products and services.
• Keeps current with all systems used for branch transaction processing.
• Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment.

Responsibilities

• Responds to customers’ needs in an accurate and timely fashion, capitalizing on resources and tools available.
• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center’s growth and profitability objectives.
• Expected to achieve/ exceed both individual and team goals in sales, service and operations.
• Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.

Skills

Customer service

Sales ability

Communication skills

Team collaboration

Education

H.S. Diploma or GED

Associates

Bachelor's

Tools

Branch transaction systems

Job description

Santander US is seeking a Relationship Banker I to serve Banking Center customers, drive sales and deliver exceptional service. You will handle routine transactions, learn customer needs, and build long-term relationships across business segments.

The role emphasizes compliance, flexible scheduling, and teamwork while supporting growth and profitability objectives in a fast-paced banking environment.