Relationship Banker I: Growth & Service (Flexible Hours)

Santander Consumer USA Inc.; New York (NY); On-site; USD 32,000 - 51,000; Full time

Job summary

Santander Bank, N.A. is hiring a Relationship Banker I in New York to serve Banking Center customers and support sales, service, and operations goals. The role handles customer transactions, learns client needs, and builds lasting relationships across bank segments through collaboration and communication.

The position emphasizes strong communication, needs-based selling, and compliance with banking regulations, with opportunities to grow within a customer-centric transformation at Santander.

Qualifications

• 3-4 years customer service and needs-based banking sales experience preferred
• Ability to work a flexible and/or rotating schedule including weekends
• Working knowledge of all bank products and services
• Keeps current with branch transaction processing systems
• Demonstrates strong customer service and teamwork skills

Responsibilities

• Responds to customers' needs in a timely, accurate manner to capitalize on resources and tools
• Performs needs-based conversations to identify financial needs and offers appropriate products
• Performs routine teller transactions (deposits, withdrawals, loan payments)
• Supports segmentation strategy and bank initiatives to drive growth and profitability
• Aims to meet/exceed individual and team sales, service, and operations goals
• Maintains compliance with Federal and State regulations and bank policies

Skills

Customer service

Sales experience

Banking products

Communication

Education

HS Diploma or GED

Job description

Santander Bank, N.A. is hiring a Relationship Banker I in New York to serve Banking Center customers and support sales, service, and operations goals. The role handles customer transactions, learns client needs, and builds lasting relationships across bank segments through collaboration and communication.

The position emphasizes strong communication, needs-based selling, and compliance with banking regulations, with opportunities to grow within a customer-centric transformation at Santander.