Relationship Banker I: Grow Trust, Drive Sales

Santander Consumer USA Inc.; Millville (CT); On-site; USD 32,000 - 51,000; Full time

Job summary

Santander Consumer USA Inc. is seeking a Relationship Banker I to serve Banking Center customers and support the team in achieving sales, service, and operational goals. The role involves handling daily transactions, needs-based conversations, and building trust with clients.

Ideal candidates have 3–4 years in customer service and banking sales, with flexibility for weekend/extended hours and a solid understanding of bank products. A collaborative, customer-focused approach is essential.

Qualifications

• 3-4 years customer service and needs-based banking sales experience preferred.
• Flexible or rotating schedule; may include weekends and extended hours.
• Self-starter with motivation and teamwork.
• Working knowledge of all bank products and services.
• Keeps current with branch transaction processing systems.

Responsibilities

• Respond to customers' needs accurately and promptly, leveraging available resources.
• Assess client needs and offer appropriate financial products to build relationships.
• Perform routine teller transactions (deposits, withdrawals, loan payments).
• Support sales and retention initiatives to drive branch growth and profitability.
• Meet or exceed individual and team sales, service, and operations goals.
• Ensure compliance with federal/state regulations and bank policies.

Skills

Customer service

Sales experience

Banking product knowledge

Communication

Education

HS Diploma or GED

Associates or Bachelor's degree

Job description

Santander Consumer USA Inc. is seeking a Relationship Banker I to serve Banking Center customers and support the team in achieving sales, service, and operational goals. The role involves handling daily transactions, needs-based conversations, and building trust with clients.

Ideal candidates have 3–4 years in customer service and banking sales, with flexibility for weekend/extended hours and a solid understanding of bank products. A collaborative, customer-focused approach is essential.