Relationship Banker I — Grow Relationships & Drive Service

Santander US; Connecticut; On-site; USD 32,000 - 51,000; Full time

Job summary

Santander Bank, N.A. in Connecticut is seeking a Relationship Banker I to serve Banking Center customers and assist the team in achieving sales, service, and operations goals. You will handle customer transactions and engage in needs-based conversations to learn financial needs and build trust.

The role requires strong communication, adaptability to a rotating schedule, and a focus on compliance and teamwork to drive branch growth and customer satisfaction.

Qualifications

• 3-4 years customer service and needs-based banking sales experience preferred.
• Ability to work a flexible and/or rotating schedule, including weekends and extended hours.
• Strong customer service skills and the ability to support teamwork.

Responsibilities

• Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.
• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center’s growth and profitability objectives.
• Expected to achieve/ exceed both individual and team goals in sales, service and operations.
• Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.

Skills

Customer service

Sales experience

Education

HS Diploma or GED

Associate or Bachelor's degree

Job description

Santander Bank, N.A. in Connecticut is seeking a Relationship Banker I to serve Banking Center customers and assist the team in achieving sales, service, and operations goals. You will handle customer transactions and engage in needs-based conversations to learn financial needs and build trust.

The role requires strong communication, adaptability to a rotating schedule, and a focus on compliance and teamwork to drive branch growth and customer satisfaction.