Relationship Banker I: Grow Sales & Trusted Relationships

Santander Consumer USA Inc.; Taunton (MA); On-site; USD 32,000 - 51,000; Full time

Benefits offered by this job

Santander Benefits

Job summary

Santander Bank, N.A. in the United States seeks a Relationship Banker I to support Banking Center customers, drive sales and service excellence, and process routine transactions. You will learn to identify customer needs, offer suitable financial products, and collaborate with segments to grow branch profitability.

Qualified candidates have 3–4 years in customer service and banking sales, with flexible scheduling and strong teamwork. Location: Taunton, MA. Internal Santander benefits apply.

Qualifications

• 3-4 years customer service and needs-based banking sales experience preferred
• Ability to work a flexible and/or rotating schedule; weekends and extended hours may be required
• Self-starter and highly motivated
• Working knowledge of all products and services
• Keeps current with all systems used for branch transaction processing
• Demonstrates strong customer service skills and teamwork

Responsibilities

• Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available
• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center’s growth and profitability objectives
• Expected to achieve/ exceed both individual and team goals in sales, service and operations
• Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements

Skills

Customer service

Needs-based banking sales

Sales-driven approach

Team collaboration

Education

H.S. Diploma or GED

Associates or Bachelor's degree

Tools

Branch transaction systems

Job description

Santander Bank, N.A. in the United States seeks a Relationship Banker I to support Banking Center customers, drive sales and service excellence, and process routine transactions. You will learn to identify customer needs, offer suitable financial products, and collaborate with segments to grow branch profitability.

Qualified candidates have 3–4 years in customer service and banking sales, with flexible scheduling and strong teamwork. Location: Taunton, MA. Internal Santander benefits apply.