Relationship Banker - Flexible Hours & Growth

Santander Consumer USA Inc.; Cranston (RI); On-site; USD 32,000 - 51,000; Full time

Job summary

Santander Bank, N.A. seeks a Relationship Banker I to support Banking Center customers, drive sales and service goals, and process routine financial transactions. You will use strong communication to identify needs, build trust, and promote banking products while partnering with teams across the bank.

The role emphasizes needs-based conversations, teller transactions, and participation in growth initiatives, with a focus on compliance and high-quality customer service across locations.

Qualifications

• 3-4 years customer service and needs-based banking sales experience preferred.
• Flexible/rotating schedule; may include Saturdays, Sundays and extended hours; travel between Banking Centers.
• Self-starter and highly motivated; strong teamwork.
• Working knowledge of bank products and services.
• Keeps current with systems used for branch transaction processing.
• Demonstrates strong customer service and teamwork.

Responsibilities

• Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.
• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center’s growth and profitability objectives.
• Expected to achieve/ exceed both individual and team goals in sales, service and operations.
• Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.

Skills

Customer service

Sales experience

Banking products knowledge

Communication skills

Education

GED

Associate/Bachelor's degree

Tools

Branch transaction systems

Job description

Santander Bank, N.A. seeks a Relationship Banker I to support Banking Center customers, drive sales and service goals, and process routine financial transactions. You will use strong communication to identify needs, build trust, and promote banking products while partnering with teams across the bank.

The role emphasizes needs-based conversations, teller transactions, and participation in growth initiatives, with a focus on compliance and high-quality customer service across locations.