Relationship Banker I: Build Trust, Drive Growth

Santander Consumer USA Inc.; Somerset (MA); Vor Ort; USD 32.000 - 51.000; Vollzeit

Zusammenfassung

Santander Consumer USA Inc. is seeking a Relationship Banker I in Massachusetts to support Banking Center customers. The role emphasizes sales, service, and operations, with a focus on needs-based conversations, building relationships, and meeting branch goals.

Responsibilities include handling routine teller transactions, identifying customer financial needs, and collaborating with different business segments to drive growth while maintaining regulatory compliance.

Qualifikationen

• 3-4 years customer service and needs-based banking sales experience preferred
• Ability to work a flexible and/or rotating schedule. May be required to work Saturdays, Sundays and extended hours.
• Travel may be required to alternate Banking Centers.
• Self-starter and highly motivated.
• Working knowledge of all products and services.
• Keeps current with all systems used for branch transaction processing.

Aufgaben

• Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.
• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center’s growth and profitability objectives.
• Expected to achieve/ exceed both individual and team goals in sales, service and operations.
• Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.

Kenntnisse

Customer service

Banking sales

Flexible schedule

Self-starter

Teamwork

Ausbildung

H.S. Diploma or GED

Advanced degrees (Associates/Bachelor's)

Jobbeschreibung

Santander Consumer USA Inc. is seeking a Relationship Banker I in Massachusetts to support Banking Center customers. The role emphasizes sales, service, and operations, with a focus on needs-based conversations, building relationships, and meeting branch goals.

Responsibilities include handling routine teller transactions, identifying customer financial needs, and collaborating with different business segments to drive growth while maintaining regulatory compliance.