Relationship Banker: Growth & Service Leader

Santander US; Nanuet (NY); Vor Ort; USD 32.000 - 51.000; Vollzeit

Zusammenfassung

Santander US, via Webster Bank, is seeking a Relationship Banker I to serve Banking Center customers, drive sales, and deliver exceptional service. You will process transactions, help clients select products, and build trusted relationships through needs-based conversations.

The role requires flexibility for Saturdays/Sundays and travel to alternate Banking Centers as needed, with a strong emphasis on compliance and teamwork.

Qualifikationen

• 3-4 years customer service and needs-based banking sales experience preferred
• Flexible/rotating schedule; may work Saturdays, Sundays and extended hours; travel may be required
• Self-starter and highly motivated
• Working knowledge of all products and services
• Keeps current with all systems used for branch transaction processing
• Demonstrates strong customer service skills and the ability to support teamwork

Aufgaben

• Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.
• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center’s growth and profitability objectives.
• Expected to achieve/ exceed both individual and team goals in sales, service and operations.
• Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.

Kenntnisse

Customer service

Sales experience

Communication skills

Teamwork

Ausbildung

HS Diploma or GED

Advanced degree preferred

Jobbeschreibung

Santander US, via Webster Bank, is seeking a Relationship Banker I to serve Banking Center customers, drive sales, and deliver exceptional service. You will process transactions, help clients select products, and build trusted relationships through needs-based conversations.

The role requires flexibility for Saturdays/Sundays and travel to alternate Banking Centers as needed, with a strong emphasis on compliance and teamwork.