Relationship Banker - Growth & Customer Solutions

Santander Consumer USA Inc.; New York (NY); On-site; USD 32,000 - 51,000; Full time

Benefits offered by this job

Santander Benefits

Job summary

Santander Bank, a leading global financial services firm, seeks a Relationship Banker I to serve Banking Center customers. You will drive sales, deliver high-quality service, and process financial transactions in line with regulations.

Ideal candidates have 3–4 years in customer service and sales, thrive in a fast-paced team, and can adapt to rotating schedules. Training and growth opportunities are available.

Qualifications

• 3-4 years customer service and needs-based banking sales experience preferred.
• Ability to work a flexible/rotating schedule. Travel may be required to alternate Banking Centers.
• Self-starter and highly motivated.
• Working knowledge of all products and services.
• Keeps current with systems used for branch transaction processing.

Responsibilities

• Responds to customers’ needs accurately and timely, leveraging available resources.
• Evaluates client needs and offers appropriate financial products and services.
• Performs routine teller transactions (deposits, withdrawals, check cash, loan payments).
• Supports segmentation strategy by implementing sales, retention, and bank initiatives.
• Aims to achieve/exceed both individual and team goals in sales, service and operations.
• Maintains compliance with Federal and State regulations and bank policies.

Skills

Customer service

Needs-based banking sales

Sales experience

Communication skills

Teamwork

Education

HS Diploma or GED

Advanced degrees (preferred)

Tools

Products and services knowledge

Job description

Santander Bank, a leading global financial services firm, seeks a Relationship Banker I to serve Banking Center customers. You will drive sales, deliver high-quality service, and process financial transactions in line with regulations.

Ideal candidates have 3–4 years in customer service and sales, thrive in a fast-paced team, and can adapt to rotating schedules. Training and growth opportunities are available.