Relationship Banker I: Grow Client Relationships

Fidelity Bank; Raleigh (NC); Sur place; USD 36 000 - 60 000; Plein temps

Résumé du poste

Fidelity Bank in Raleigh, NC is seeking a Relationship Banker I to process teller transactions, balance cash drawers, and assist customers with financial solutions. You will build relationships, identify needs, and cross-sell bank products while maintaining accuracy and compliance.

The role emphasizes exceptional customer service, teamwork, and adherence to bank policies. Training will be provided to ensure confident handling of daily operations and risk controls.

Qualifications

• HS diploma or GED with 1 year cash handling and customer service experience.
• Equivalent combination of education and experience.

Responsabilités

• Handle customer transactions and balance cash drawers and vault; reconcile discrepancies.
• Identify customer needs and offer appropriate products and services.
• Assist with internal controls, daily reports, night depository deposits, and other duties.
• Provide superior customer service in line with Right by You standards.
• Mitigate losses through accuracy, policies, controls, and regulatory guidelines.
• Achieve individual and team financial, production, and relationship metrics.
• Perform other duties as assigned.

Connaissances

Cash handling

Customer service

Relationship skills

Math

Computer skills

Time management

Communication

Professional demeanor

Formation

High school diploma or GED

Description du poste

Fidelity Bank in Raleigh, NC is seeking a Relationship Banker I to process teller transactions, balance cash drawers, and assist customers with financial solutions. You will build relationships, identify needs, and cross-sell bank products while maintaining accuracy and compliance.

The role emphasizes exceptional customer service, teamwork, and adherence to bank policies. Training will be provided to ensure confident handling of daily operations and risk controls.