Relationship Banker I: Drive Customer Growth & Service

Fidelity Bank; Charlotte (NC); On-site; USD 36,000 - 56,000; Full time

Job summary

Fidelity Bank in Charlotte, NC is seeking a Relationship Banker I to perform teller and cash vault transactions while delivering exceptional customer service and aligning with bank policies.

You will work with the branch team to meet team scorecard goals and achieve your own targets, while identifying customer needs and offering appropriate products and services. A strong emphasis on accuracy and risk controls.

Qualifications

• Requires HS diploma or GED with 1 year cash handling and customer service experience.

Responsibilities

• Handle customer transactions and balance cash drawers and vault.
• Identify customer needs and offer relevant products and services.
• Assist with internal controls and daily report follow-up.
• Provide superior customer service per Right by You standards.
• Mitigate losses by accuracy and adherence to policies.
• Achieve personal and branch financial, production and relationship goals.
• Other duties as assigned.

Skills

Relationship skills

Basic math

Computer skills

Time management

Communication

Customer service

Teller training

Education

High School Diploma or GED

Job description

Fidelity Bank in Charlotte, NC is seeking a Relationship Banker I to perform teller and cash vault transactions while delivering exceptional customer service and aligning with bank policies.

You will work with the branch team to meet team scorecard goals and achieve your own targets, while identifying customer needs and offering appropriate products and services. A strong emphasis on accuracy and risk controls.