Relationship Banker: Client Growth & Service

FNB Corporation; Cary (NC); On-site; USD 42,000 - 60,000; Full time

Job summary

FNB Corporation's Cary, NC branch seeks a motivated Relationship Banker to deliver customer service and support banking products. You will handle routine transactions, assess customer needs, and identify opportunities to convert interactions into sales referrals.

The role emphasizes relationship building, data entry, and adherence to policies while supporting other branches in the market. Training may involve travel within the market.

Qualifications

• High School or GED required.
• 0 years of related experience.
• Excellent customer service and communication skills.
• Knowledge of banking policies and consumer products and services.
• Sales and customer service skills.

Responsibilities

• Promotes the sales process through greeting customers, identifying needs, leveraging leads, and outbound calling.
• Makes recommendations in selling and cross-selling bank products and services.
• Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
• Incorporates FNB digital products and services into customer interactions.
• Performs routine operational duties, including traditional teller transactions and other tasks.
• All employees help manage risk as part of the risk management program.

Skills

Customer service

Communication

Organizational skills

Interpersonal skills

Detail oriented

Sales skills

Banking knowledge

Education

High School Diploma or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

FNB Corporation's Cary, NC branch seeks a motivated Relationship Banker to deliver customer service and support banking products. You will handle routine transactions, assess customer needs, and identify opportunities to convert interactions into sales referrals.

The role emphasizes relationship building, data entry, and adherence to policies while supporting other branches in the market. Training may involve travel within the market.