Relationship Banker I: Build Customer Relationships & Sales

Santander Consumer USA Inc.; Fall River (MA); On-site; USD 32,000 - 44,000; Full time

Job summary

Santander Consumer USA Inc. is seeking a customer-focused banking professional to support teller transactions, assess client needs, and offer suitable financial products. You will help achieve branch goals while maintaining compliance and delivering excellent service.

The role emphasizes teamwork, adaptability to scheduling, and building strong partnerships across the banking network to support region-wide operations.

Qualifications

• 0–2 years customer service and needs-based banking sales experience preferred.
• Self-starter with motivation and reliability.
• Working knowledge of products and services.
• Familiar with branch transaction processing systems.
• Strong customer service and teamwork skills.

Responsibilities

• Respond to customers' needs in an accurate and timely fashion.
• Evaluate client needs and offer appropriate financial products and services.
• Perform routine teller transactions (deposits, withdrawals, loan payments).
• Aim to meet or exceed individual and team goals in sales, service, and operations.
• Maintain compliance with federal/state regulations and bank policies.
• Adapt to scheduling and support banking centers within a region.
• Build strong relationships with banking center teams and business lines.

Skills

Customer service

Sales experience

Banking knowledge

Teamwork

Education

HS Diploma/GED

Associate/Bachelor degree

Job description

Santander Consumer USA Inc. is seeking a customer-focused banking professional to support teller transactions, assess client needs, and offer suitable financial products. You will help achieve branch goals while maintaining compliance and delivering excellent service.

The role emphasizes teamwork, adaptability to scheduling, and building strong partnerships across the banking network to support region-wide operations.