Relationship Banker - Flexible Schedule & Growth

Santander Consumer USA Inc.; New York (NY); On-site; USD 32,000 - 51,000; Full time

Job summary

Santander Bank, N.A. - Webster Bank division currently seeks a Relationship Banker I to service Banking Center customers, drive sales and ensure service excellence.

You will process financial transactions, build trust, identify opportunities, and collaborate with business segments to support growth and profitability. The role requires 3-4 years of customer service and banking sales experience, flexible scheduling, and strong knowledge of banking products.

Qualifications

• 3-4 years customer service and needs-based banking sales experience preferred
• Ability to work a flexible and/or rotating schedule; may be required to work weekends and extended hours
• Travel may be required to alternate Banking Centers
• Self-starter and highly motivated
• Working knowledge of all products and services
• Keeps current with all systems used for branch transaction processing
• Demonstrates strong customer service skills and the ability to support teamwork

Responsibilities

• Responds to customers’ needs in an accurate and timely fashion, capitalizing on resources and tools available
• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships
• Performs routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center’s growth and profitability objectives
• Expected to achieve/exceed both individual and team goals in sales, service and operations
• Maintains compliance with Federal and State regulations as well as bank policies and procedures; meet/exceed branch audits and operations evaluation requirements

Skills

Customer service

Sales

Communication

Teamwork

Self-motivated

Education

HS Diploma or GED

Associates or Bachelor’s

Tools

Banking systems

Cash handling

Job description

Santander Bank, N.A. - Webster Bank division currently seeks a Relationship Banker I to service Banking Center customers, drive sales and ensure service excellence.

You will process financial transactions, build trust, identify opportunities, and collaborate with business segments to support growth and profitability. The role requires 3-4 years of customer service and banking sales experience, flexible scheduling, and strong knowledge of banking products.