Relationship Banker — Growth-Driven Customer Advocate

First National Bank Of Pennsylvania; Reidsville (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

First National Bank Of Pennsylvania in Reidsville, NC is seeking a Relationship Banker to support retail banking customers with basic transactions, accounts, and lending assistance. You will work with branch leadership to identify sales opportunities and provide excellent service.

You will develop proficiency in bank products, use branch technology, and maintain accurate data while meeting weekly sales goals and ensuring compliance with policies and risk management guidelines.

Qualifications

• High School diploma or GED required.
• 0 years of related experience required.
• Experience in customer service or banking is a plus.

Responsibilities

• Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
• Make appropriate recommendations in the selling and cross-selling of Bank products and services.
• Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
• Incorporates FNB digital products and services into customer interactions.
• Input and maintain effective data quality for referrals, customers, and applicants.
• Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Performs routine teller transactions and other operational tasks according to policies and procedures.

Skills

Customer service

Communication skills

Organizational skills

Detail-oriented

PC proficiency

MS Word

MS Excel

MS PowerPoint

Sales experience

Banking knowledge

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

First National Bank Of Pennsylvania in Reidsville, NC is seeking a Relationship Banker to support retail banking customers with basic transactions, accounts, and lending assistance. You will work with branch leadership to identify sales opportunities and provide excellent service.

You will develop proficiency in bank products, use branch technology, and maintain accurate data while meeting weekly sales goals and ensuring compliance with policies and risk management guidelines.