Relationship Banker: Grow Customer Relationships & Sales

First National Bank Of Pennsylvania; Cresson (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

First National Bank of Pennsylvania seeks a Relationship Banker to develop proficiency in consumer banking, account servicing and lending, while executing branch leads and referrals under management guidance.

You will build relationships, promote bank products, and use digital tools to support customers. The role requires strong customer service, communication and data quality skills within a retail banking environment.

Qualifications

• High School diploma or GED.
• 0 years of related experience.
• Excellent customer service and communication skills.
• Ability to use a PC and MS Office.

Responsibilities

• Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
• Make appropriate recommendations in the selling and cross-selling of Bank products and services.
• Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
• Incorporate FNB digital products and services into customer interactions.
• Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants.
• Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Perform routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
• F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines.

Skills

Customer service

Communication

Organizational

Detail oriented

MS Word

MS Excel

MS PowerPoint

Sales experience

Banking knowledge

Teamwork

Education

High School or GED

Tools

MS Word (Basic)

MS Excel (Intermediate)

MS PowerPoint (Basic)

Job description

First National Bank of Pennsylvania seeks a Relationship Banker to develop proficiency in consumer banking, account servicing and lending, while executing branch leads and referrals under management guidance.

You will build relationships, promote bank products, and use digital tools to support customers. The role requires strong customer service, communication and data quality skills within a retail banking environment.