Relationship Banker: Grow Relationships & Drive Sales

First National Bank Of Pennsylvania; Conemaugh Township (PA); On-site; USD 38,000 - 52,000; Full time

Job summary

First National Bank Of Pennsylvania is seeking a Relationship Banker to develop proficiency in basic consumer banking, account servicing, and lending. You will execute branch leads, process customer transactions, and identify opportunities to convert interactions into sales or referrals, while adhering to FNB policies and core values.

The role may involve working at various market locations; strong customer service, product knowledge, and data accuracy are essential to success in this position.

Qualifications

• High School or GED is required.
• Excellent customer service and communication skills are essential.
• Knowledge of banking policies, procedures, consumer products and services.
• Experience in a related position is preferred.

Responsibilities

• Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
• Make appropriate recommendations in the selling and cross-selling of Bank products and services.
• Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
• Incorporate FNB digital products and services into customer interactions.
• Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants.
• Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
• F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines.

Skills

Customer service

Communication

Organizational skills

Detail oriented

PC proficiency

Banking policies

Sales skills

Interpersonal skills

Related experience

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

First National Bank Of Pennsylvania is seeking a Relationship Banker to develop proficiency in basic consumer banking, account servicing, and lending. You will execute branch leads, process customer transactions, and identify opportunities to convert interactions into sales or referrals, while adhering to FNB policies and core values.

The role may involve working at various market locations; strong customer service, product knowledge, and data accuracy are essential to success in this position.