Relationship Banker: Customer Growth & Banking Solutions

First National Bank Of Pennsylvania

Southern Pines (NC)

On-site

USD 38,000 - 55,000

Full time

13 days ago
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Job summary

First National Bank Of Pennsylvania in Southern Pines, NC seeks a Relationship Banker to deliver friendly service, perform basic banking transactions, and promote bank products through referrals. The role may require work at various market locations and targets weekly sales/referral goals while ensuring data accuracy and compliance with bank policies.

The position emphasizes customer service, product knowledge, and cross-selling within a collaborative retail team, with onboarding support and a

Qualifications

  • High School diploma or GED required.
  • Experience in a related position preferred.
  • Knowledge of banking policies and consumer products.
  • Excellent customer service and communication skills.
  • Proficient with basic PC software and MS Office.

Responsibilities

  • Promotes the sales process by greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
  • Make recommendations in selling and cross-selling of Bank products and services.
  • Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
  • Incorporate FNB digital products into customer interactions.
  • Using branch technology, input and maintain data quality for referrals, customers, and applicants.
  • Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
  • Performs routine operational duties, including teller transactions and other tasks.
  • Performs other related duties and projects as assigned.
  • All employees are risk managers per risk management program.
  • Compliance with regulatory laws and company procedures is required.

Skills

Customer service
Communication skills
Organizational skills
Analytical skills
Interpersonal skills
Detail-oriented
PC software
MS Word
MS Excel
MS PowerPoint
Experience in related position
Banking policies knowledge
Sales skills

Education

High School or GED

Tools

MS Word
MS Excel
MS PowerPoint

Job description

First National Bank Of Pennsylvania in Southern Pines, NC seeks a Relationship Banker to deliver friendly service, perform basic banking transactions, and promote bank products through referrals. The role may require work at various market locations and targets weekly sales/referral goals while ensuring data accuracy and compliance with bank policies.

The position emphasizes customer service, product knowledge, and cross-selling within a collaborative retail team, with onboarding support and a

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