Relationship Banker: Client Growth & Service Expert

First National Bank Of Pennsylvania; Virginia (MN); On-site; USD 36,000 - 48,000; Full time

Job summary

First National Bank of Pennsylvania is seeking a Relationship Banker to develop proficiency in basic consumer banking transactions, account servicing, and lending. The role emphasizes branch sales and referral leads, under supervision, with duties including greeting customers and identifying needs.

Responsibilities include cross-selling bank products, achieving weekly goals, and ensuring data quality for referrals and applicants using branch technology.

Qualifications

• High School or GED required.
• 0 years of related experience required.
• Knowledge of banking policies and consumer products.
• Sales and customer service skills.

Responsibilities

• Promotes the sales process by greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
• Makes appropriate recommendations in selling and cross-selling bank products and services.
• Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
• Incorporates FNB digital products and services into customer interactions.
• Inputs and maintains effective data quality for referrals, customers, and applicants.
• Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Performs routine operational duties, including teller transactions and other tasks per policies.
• Adheres to FNB risk management program and regulatory compliance.
• May be required to work at various locations within the market.

Skills

Excellent customer service

Excellent communication

Organizational skills

Detail oriented

Use of computer/software

MS Word

MS Excel

MS PowerPoint

Experience in related position

Banking policies and products

Sales and customer service

Education

High School or GED

Job description

First National Bank of Pennsylvania is seeking a Relationship Banker to develop proficiency in basic consumer banking transactions, account servicing, and lending. The role emphasizes branch sales and referral leads, under supervision, with duties including greeting customers and identifying needs.

Responsibilities include cross-selling bank products, achieving weekly goals, and ensuring data quality for referrals and applicants using branch technology.