Relationship Banker - Customer Growth & Solutions

First National Bank Of Pennsylvania

Boardman Township (OH)

On-site

USD 38,000 - 52,000

Full time

14 days+

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Job summary

First National Bank Of Pennsylvania invites you to join as a Relationship Banker in the Retail unit. You will develop proficiency in basic consumer banking transactions, account servicing, and lending, executing branch leads, and converting transactions to qualified sales or referrals.

You’ll adhere to FNB policies, procedures, and core values while possibly working at various market locations. The role emphasizes excellent customer service and communication, data quality, and participation in

Qualifications

  • High School diploma or GED is required.
  • 0 years of related experience is required.
  • Excellent customer service and communication skills.

Responsibilities

  • Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
  • Make appropriate recommendations in the selling and cross-selling of Bank products and services.
  • Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
  • Incorporate FNB digital products and services into customer interactions.
  • Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants.
  • Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
  • Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
  • Performs other related duties and projects as assigned.
  • All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
  • F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines.

Skills

Excellent customer service
Excellent communication
Organizational skills
Interpersonal skills
Detail-oriented
MS Word
MS Excel
MS PowerPoint
Experience in related position
Banking policies
Sales and customer service

Education

High School or GED

Tools

MS Word
MS Excel
MS PowerPoint

Job description

First National Bank Of Pennsylvania invites you to join as a Relationship Banker in the Retail unit. You will develop proficiency in basic consumer banking transactions, account servicing, and lending, executing branch leads, and converting transactions to qualified sales or referrals.

You’ll adhere to FNB policies, procedures, and core values while possibly working at various market locations. The role emphasizes excellent customer service and communication, data quality, and participation in

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