Relationship Banker: Grow Sales & Deliver Excellent Service

F.N.B. Corporation; Carnegie (Allegheny County); On-site; USD 42,000 - 54,000; Full time

Job summary

F.N.B. Corporation's Relationship Banker role in Carnegie, PA focuses on delivering strong customer service while handling transactions and identifying opportunities to refer and sell bank products. The position may require travel within the market as needed.

You will develop proficiency in basic consumer banking, account servicing and lending, executing branch leads, and adhering to policies and core values. Strong communication and cross-selling abilities are essential for success.

Qualifications

• Excellent customer service and communication skills.
• Strong organizational, analytical and interpersonal abilities.
• Detail-oriented with proficient PC and software use.
• Knowledge of banking policies, consumer products and services.
• Sales and customer service experience is valued.

Responsibilities

• Promotes the sales process through greeting customers, identifying service and product needs, leveraging leads, and outbound calling.
• Makes recommendations for cross-selling bank products and services.
• Identifies and achieves weekly sales/referral goals.
• Incorporates FNB digital products in customer interactions.
• Inputs and maintains data quality for referrals and customers.
• Performs routine teller transactions and related operational duties.
• Adheres to FNB policies and risk management program.

Skills

Excellent customer service

Excellent communication

Organizational skills

Analytical skills

Interpersonal skills

Detail-oriented

PC proficiency

MS Word

MS Excel

MS PowerPoint

Experience in related position

Knowledge of banking policies

Sales and customer service

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

F.N.B. Corporation's Relationship Banker role in Carnegie, PA focuses on delivering strong customer service while handling transactions and identifying opportunities to refer and sell bank products. The position may require travel within the market as needed.

You will develop proficiency in basic consumer banking, account servicing and lending, executing branch leads, and adhering to policies and core values. Strong communication and cross-selling abilities are essential for success.