Relationship Banker: Growth Through Service & Sales

First National Bank Of Pennsylvania; Kennedy Township (PA); On-site; USD 42,000 - 62,000; Full time

Job summary

First National Bank Of Pennsylvania seeks a Relationship Banker to develop proficiency in consumer banking transactions, account servicing, and lending. The role involves executing branch leads, delivering customer service, and identifying opportunities to convert interactions into sales referrals.

The incumbent may work at multiple market locations, following FNB policies and corporate core values. Strong communication and sales skills are essential for success.

Qualifications

• High School or GED required.
• 0 years of job-related experience required.
• Excellent customer service and communication skills.
• Strong organizational, analytical and interpersonal skills.
• Detail-oriented and proficient with a PC and related software.
• Familiar with MS Word, Excel, PowerPoint at basic/intermediate levels.
• Knowledge of banking policies, products and services.
• Sales and customer service skills.

Responsibilities

• Promotes the sales process by greeting customers and identifying needs.
• Recommend bank products and services and cross-sell where appropriate.
• Achieve weekly sales/referral goals set by Branch Manager.
• Incorporate digital banking products into customer interactions.
• Maintain data quality for referrals, customers, and applicants.
• Execute lifecycle of all relationships per consumer bank standards.
• Perform teller and related operational duties per policies.

Skills

Customer service

Communication

Organizational skills

Interpersonal skills

Detail-oriented

PC & software literacy

MS Word

MS Excel

MS PowerPoint

Experience in banking/related role

Banking policies knowledge

Sales & customer service

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

First National Bank Of Pennsylvania seeks a Relationship Banker to develop proficiency in consumer banking transactions, account servicing, and lending. The role involves executing branch leads, delivering customer service, and identifying opportunities to convert interactions into sales referrals.

The incumbent may work at multiple market locations, following FNB policies and corporate core values. Strong communication and sales skills are essential for success.