Relationship Banker: Grow Customer Relationships

F.N.B. Corporation; Henderson (NV); Vor Ort; USD 42.000 - 52.000; Vollzeit

Zusammenfassung

F.N.B. Corporation seeks a Relationship Banker in the Retail unit to support consumer banking transactions, account servicing and lending. You will drive branch sales leads, greet customers, assess needs, and refer opportunities to qualified leads.

The role requires adherence to policies and effective use of branch technology while building relationships across the market. You may work at various locations within the market; strong customer service, communication and data quality are essential

Qualifikationen

• Excellent customer service skills.
• Excellent communication skills, both written and verbal.
• Excellent organizational, analytical and interpersonal skills.
• Detail-oriented.
• Ability to use a personal computer and job-related software.
• MS Word - Basic Level.
• MS Excel - Intermediate Level.
• MS PowerPoint - Basic Level.
• Experience in a related position.
• Knowledge of banking policies, procedures consumer products and services.
• Sales and customer service skills.

Aufgaben

• Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
• Make appropriate recommendations in the selling and cross‑selling of Bank products and services.
• Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
• Incorporate FNB digital products and services into customer interactions.
• Using FNB approved branch technology, input and maintain effective data quality for referrals, customers, and applicants.
• Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
• Performs other related duties and projects as assigned.
• All employees have responsibility to serve as risk managers per F.N.B. risk management program.

Kenntnisse

Customer service

Communication

Organizational skills

Analytical skills

Interpersonal skills

Detail oriented

PC skills

MS Word (Basic)

MS Excel (Intermediate)

MS PowerPoint (Basic)

Experience in related position

Banking policies knowledge

Sales skills

Ausbildung

High School or GED

Tools

MS Word - Basic Level

MS Excel - Intermediate Level

MS PowerPoint - Basic Level

Jobbeschreibung

F.N.B. Corporation seeks a Relationship Banker in the Retail unit to support consumer banking transactions, account servicing and lending. You will drive branch sales leads, greet customers, assess needs, and refer opportunities to qualified leads.

The role requires adherence to policies and effective use of branch technology while building relationships across the market. You may work at various locations within the market; strong customer service, communication and data quality are essential